Important Note: MassHousing is in the process of improving our online tools for multifamily partners and customers. During this time, your organization's primary partner administrator must maintain accounts for our new Multifamily Financials Application in order to submit audits and budgets, and for the legacy Rental Portal in order to access CDMS and Loan Inquiry.

Frequently Asked Questions

Who should submit an audit?

 

Generally, a development that has received financing from MassHousing and has a full year of operation must submit an audit via the Multifamily Financials Application. The audit is due by March 31, or 90 days after the end of the development’s fiscal year.

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My fiscal year does not end on 12/31. How do I submit my audit?

Enter the audit with the previous fiscal year-end date. For example, an audit for the fiscal year ending 3/31/2020 should be entered as 3/31/2019. Then email your Project ID# and development name to financialstatements@masshousing.com, and let us know that we need to update the date. The new system does not limit submission to fiscal year end (FYE) 12/31, but allows data input starting the day following the end of the fiscal year. For example, a property with FYE 6/30 can submit financial statements for FYE 6/30 starting on 7/1.

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This is my first time submitting an audit. How do I obtain a User ID and a Password?

If this is the first time your firm is submitting an audit to MassHousing, please email financialstatements@masshousing.com to request a user ID and a password. Please note the process may take several business days.

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I am an auditor and do not see one of my developments.

MassHousing assigns developments to auditors based on requests from Management Companies. The Management Company should submit a request to MassHousing by sending the name and email address of the assigned audit firm's contact to financialstatements@masshousing.com.

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Do I have access to my previous audits in the new Multifamily Financials Application?

Yes. Audits from the old system have been moved into the new Multifamily Financials Applications.

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Can I save the audit numbers I input and finish them later?

Yes. You can input, save and change your numbers until you hit the "SUBMIT" button. Once you hit the "SUBMIT" button, no further action is possible on your end.

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Who can submit a budget?

 

Only the owner and management agent can upload budgets. Once submitted, the budget will be locked such that no further editing will be possible unless unlocked by the Agency at the owner/agent's request.

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I forgot my User ID and/or Password. How can I access or reset this information?

Please contact your organization's Portal Administrator(s) to request a password reset. For assistance with any other issues, please contact MassHousing at financialstatements@masshousing.com.

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